Staff Testimonials.

Welcome to Our Staff Stories

At Nightingale, our team is at the heart of everything we do. Their voices, experiences, and passion make us who we are. On this page, you’ll find up-to-date testimonials from our incredible staff, sharing their journeys, insights, and the unique perspectives they bring to their roles.

Whether it’s the triumphs of teamwork, personal growth stories, or the impact they’ve made, these testimonials give you a glimpse into life at Nightingale. Dive in and discover what makes our team thrive—and why we’re so proud to work together.

“Operating in SWAOC is a highlight of my working job plan. All staff, both administrative and clinical, are engaged, passionate and all work collaboratively towards the optimisation of patient care. I cannot help but be motivated to work alongside these fantastic colleagues and they drive me to be a better doctor, surgeon and leader every time I work at SWAOC.” – Al-Amin Kassam, Clinical Lead Surgeon

“As Operations Manager at Nightingale Hospital, I take great pride in supporting a team that delivers exceptional care every day. Our work environment is driven by compassion, professionalism, and a shared commitment to the patient experience. What sets this place apart is the sense of purpose and collaboration—every department works together to make a real difference in patients’ lives. It’s incredibly fulfilling to be part of an organisation where operational excellence directly supports patient wellbeing.”- Colin Foster, Operations Manager 

“Working with the Nightingale team is the best part of my week! Being able to innovate and do things differently for the benefit of patients has cleared all our biggest backlogs and enabled us to help our neighbouring Trusts too. The new services we have set up here are now Nationally recognized as exemplars which makes all the hard work worth it.” – Dr Elizabeth Wilkinson, Consultant Medical Ophthalmologist

“I love the variety in each of my work days, no two days are the same. There is very few places in the trust that would be able to offer the variety of departments and skills required like we have here. Working on Buttercup unit has given so many opportunities to learn and progress my skills. We have a hard working and diverse team here. I am grateful that we are given the opportunity to become champions in things we are passionate about.” – Geena Olney, Senior Healthcare Support Worker

“Having worked in SWAOC at the Nightingale since the department opened in 2022 I can honestly say that I have never worked with such a supportive team. From the clinical to domestic, administration and reception to engineers – everyone has an important role to play in the collaborative way of working that we embrace. I feel really able to make a difference to patient care in my role here as the leadership team are always open to suggestions and feedback to make this a great environment for both patients and staff.” – Katharine Littlejohns, Clinical Nurse Manager for SWAOC Ward

“Whilst I have only worked at the Nightingale for 4 weeks, it has been a really positive environment to come and work in. I have been supported by all my colleagues, but also welcomed by all teams across the patch. It is really refreshing to feel like you have worked somewhere for many years instantly. I am in a totally new role and trying to implement a service that will hopefully hit the ground running, but what is amazing is that every stakeholder I have liaised with is fully invested into making the private patient service work.” – Lois Chapman, Private Patient Administration Manager

“Do you know how people talk about finding their dream job? That’s what I found 3 years ago and I am thankful, honoured, and happy to have found it at Nightingale Hospital. Every single thing that we are doing counts for something because we are in the setting of helping people and it is the most rewarding of all. What makes me happier is the fact that I am not doing it alone; no matter how busy my colleagues are, they will always make time to advise or help me with any new tasks that come my way. All of us, from the lowest band to the highest, are working together, as a family of bees, to keep this dream hospital going.” – Mickey Orlea, Receptionist

‘Being completely new to the trust, I feel I have had a brilliantly positive experience so far. The staff at the Nightingale are hardworking and friendly and have made me feel welcome from the get go. The patients have been so complimentary of the Hospital and the care they have received; I have never worked in a place that receives so much praise on the daily!’ – Molly Williams, Ward Clerk

“Since the Rheumatology Centre at the Nightingale opened nearly three years ago, our team has gone from strength to strength. Our state-of-the-art facilities enable us to deliver the highest standard of care to patients, ensuring they receive the support they need to manage their conditions effectively. What I love most about my job is the opportunity to make a profound difference in the lives of patients suffering from arthritis and a wide range of rheumatological conditions. There is nothing more rewarding than seeing a patient regain their health and enjoy a full, active life once again. I feel incredibly privileged to work alongside such a talented and dedicated multidisciplinary team, all within the outstanding environment provided at the Nightingale. Together, we’re transforming patient care and making a real impact every day.” – Dr Susie Earl, Consultant Rheumatologist